Tuesday 9 November, 2021

7:30 am - 8:30 am

Building Stronger Customer Connections


Frances Pratt loves selling.  For the last 24 years, she has thrived on demystifying sales and customer psychology whilst selling, running sales teams and consulting to companies on their sales strategy.

In addition to she has completed a Graduate Certificate in Change Management and an MBA from Melbourne Business School.  From these she has created a sales toolbox and techniques to help businesses to better understand themselves and their customers.

Frances’ key points in her presentation will include …

  • What do your customers really want?
  • How can you ensure your clients stay with you?
  • What tools and techniques can you use to successfully connect online and offline?

giving you a simple sales process to help you in both online and offline communications.

If you have any questions; about Frances, about the Metisan methods or about sales in general, her inbox (f.pratt@metisan.com.au) is always open to you.

We welcome your questions and the opportunity to learn about you and your business – register to join us now!